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  1. Reply
    pete June 4, 2016 at 8:14 pm

    I HAVE A GREENWORKS 2511212 21″ MOWER. I bought it about 2 years ago. I have a very small yard. It takes me about a half hour to cut it. Yesterday, after cutting the front, I tried to cut the back. When I closed the safety bail, it tripped the circuit breakers in the panel. I don’t know where to ask for help.


    • Reply
      Bill Martin June 6, 2016 at 5:48 am

      Hi Pete, Thanks for reaching out to me. Did you change anything? Maybe the extention cord? You should use a CSA/CUL listed extension cord that is approved for outdoor use, such as Type SW–A, SOW–A, STW–A, STOW–A, SJW–A,SJOW–A, SJTW–A, or SJTOW–A. If the issue persists, call the Greenworks helpline at: 1-888-9096757. Good luck!

  2. Reply
    Kay Padjen June 27, 2016 at 4:36 pm

    Can’s reach anyone on telephone, waiting & etc. Need assistance the 40V.Battery which was rec’d last summer from your entity has died again. Would someone please return call to 403-XXXXXXXX – Kay P., Calgary, AB (phone number and name deleted by editor).

    • Reply
      Bill Martin July 3, 2016 at 8:13 pm

      Hi Kay, sorry I do not offer any assistance on the phone. However, please let me know what issues your are having with the 40V battery, maybe I can help. By the way, I do not recycle battaries at all. Maybe you mix me up with another entity?

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